शुल्क वापसी की नीति

  • Eligibility for Return/Refund:
    • Products can be returned/refunded if they are damaged, not as described, or have faded colour.
    • Return/refund is valid only if the product is unused, tags are intact, and sent with the original box and invoice.
    • An unboxing video is mandatory for item damage/loss cases.
  • Missing/Damaged/Wrong Items:

In case your order arrives with a missing, incorrect, or damaged item, we’re here to help. Please email us at reach@ksupreme.in within 24 hours of receiving your package.

For verification, we request:

  • A complete unboxing video (without any cuts/edits)

  • Clear photos of the product and outer package

Kindly note: Requests raised after 24 hours or without proper proof may not be eligible for support.

  • Time Limits:
    • You must raise a request within 24 hours of receiving the product.
    • Returned items must reach us within 14 days (India only).
  • Return Process:
    • Submit your reason for return in the My Account section or contact customer care.
    • Once approved, send the product back to us via speed post.
    • If the packaging is tampered with or damaged before delivery, refuse to accept it and call/email us with your order ID.
  • Refund Method & Timeline:
    • Money is refunded in the same way as paid (Credit Card/Net Banking/UPI, etc.).
    • Refunds will be automatically processed to your original payment method within 10 working days after inspection
  • Shipping Charges:
    • Shipping costs are non-refundable.
    • For a wrong address or refusal to receive, both-way shipping charges are payable by the customer.
  • Replacement:
    • If claims are genuine, we offer a replacement at no extra cost within 7 working days.
  • International Orders:
    • No returns/refunds/exchanges for international customers due to high shipping costs.
  • Contact Us: