FAQ

Exclusive range of traditional and modern gold-plated jewellery, especially classical Kerala designs.

Stores across Kerala. Head office in Trivandrum.

Yes, you can see and purchase jewellery at any of our shops.

All jewellery made in Kerala, India.

Yes! On selected products, festive seasons, and for first-time signups

Credit/Debit Card, Net Banking, Wallets, UPI, Paypal, and (on request) Cash on Delivery.

Final price on product page is what you pay (shipping free above Rs. 499). International orders may have extra customs/duties.

Yes, confirmation is sent to your email after placing the order.

Track via your account’s Order History or Track Order button.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

1 gram is a term used for the ornaments coated with a thin layer of real gold over metal, giving a similar look to solid gold jewellery.

Yes, if kept clean and dry.

Yes, options available in machine-made, semi-precious, and fashion jewellery.

Store in airtight containers or zip-lock bags. Avoid chemicals, water, and rubber products. Clean gently with a soft cloth.

Only if the product is not as described, different from images, or defective.

Make a request on the website or email support. We’ll provide shipping info.

Refund is processed within 7–10 working days after inspection, credited to the original payment method.

Allowed before shipping the order only (email support to cancel).

No custom designs, but we may already have your design—share your photo via WhatsApp or email.

6-8 months guarantee for gold-plated jewellery at offline shops only. No guarantee for online sales, but a flat discount applies.